Mobile assistant device voice-enabled check-in is just one of the trends to expect in travel
Consumers can expect new technologies to further enhance travel experiences, according to Travelport’s Global Digital Traveler Research 2019, which is the result of a survey of 23,000 people from 20 countries, including 1,000 U.S. travelers.
Primarily, consumers can expect high-tech enhancements regarding air travel, shared aviation data company OAG in its “Top Travel Technology Trends for 2020.”
Depending on airline, travelers can expect immediately, and in the not-so-distance future, these two trends:
1. Mobile assistant device voice-enabled check-in, flight information and booking; OAG explained in December: “EasyJet will soon offer its passengers the ability to book flights using voice recognition technology on the airline’s iOS app. The airline says passengers using voice will be able to book a flight in seconds after giving just a few vocal replies, as opposed to typing at least 12 commands.”
2. “Super apps” that convey such details as flight delays and cancellation predictions, estimated security wait times, expected boarding times and more.
And travelnoire.com ended 2019 by anticipating these two additional travel trends:
1. An increasing use of biometrics — facial and iris recognition for ease and efficiency of check-ins, as well as for security purposes.
2. Implementation of smart technology in hotel rooms to allow guests to open doors, dim lights, activate televisions, play specific songs, etc., with a smartphone.
Lifestyle preferences are affecting future travel as well. Both Conde Nast Traveller and Forbes predicted for 2020 and beyond that many hotels will offer rooms that are vegan friendly: ”… no animal products in guestrooms — and this isn’t just limited to leather. Wool, silk and feather duvets are at risk for being discarded for kinder alternatives,” expressed Forbes. Last June, Saorsa 1875 became the United Kingdom’s first vegan hotel, and Conde Nast Traveller expects more to crop up around the globe.
Plus, both entities forecasted luxury train travel will make a comeback due to conscientious travelers interested in alternatives friendlier to the overall carbon footprint.